Terms And Conditions

Terms And Conditions

Are catalogue prices final?

Prices are listed in Jamaican dollars (JMD) and may vary by quantity, customisation, sizing and availability.

Does a quote request confirm my order?

Submitting a quote request does not confirm an order. We will provide pricing, availability and production details for approval.

Who approves custom artwork?

Customers are responsible for supplying accurate artwork, wording, sizes, colours and contact information before production begins.

When does production begin?

Production begins after quote approval and any required deposit. Timelines depend on product availability, quantity and artwork preparation.

Can customised products be returned?

Customised products cannot normally be returned unless they arrive damaged, defective or differ from the approved order.